A Family of Services Welcome Packet 2 Mission Statement ................................................................................ 3 Message From Our CEO ..................................................................... 4 realMLS Directors and Staff ................................................................. 5 Member Services .............................................................................. 6-8 Listing Syndication ............................................................................... 9 Data Sharing ...................................................................................... 10 Florida Property Tax Information ......................................................... 11 Start ................................................................................................... 12 Learn .................................................................................................. 13 Succeed ............................................................................................. 14 FAQs ............................................................................................. 15-16 Contact Information ............................................................................ 17 Table of Contents 3 Rev. 09-10-2020 4 Dear Member, Welcome to the realMLS Family of Services including realMLS and Metro Market Trends, Inc. (MMT). Your membership includes many third-party products and services you will find essential to your business. The entire realMLS Leadership Team and Staff wants you to know we sincerely appreciate you choosing our MLS and are confident we will exceed your expecta- tions and achieve our goal of enhancing your professional experience. Inside of this welcome packet you will find everything you need to take full ad- vantage of your member benefits. Please read through each section carefully to learn how to personally customize your online experience. We want to make sure you don’t miss any of the required steps to get you started and also want to en- sure you are aware of the full range of services available to you. The greatest benefit of your membership will be realized by your knowledge and use of our entire Family of Services. The products and services offered by realMLS are sure to enhance the services you provide your customers. Thank you for joining realMLS’s Family of Services. We look forward to serving you. Nicole Jensen Chief Executive Officer Message from Our CEO 5 Kathy Karr-Garcia Cari Knapp Kim Knapp Carlene McDuffie Lori Mieczkowski Karen Palmer Ray Rivera Michelle Mousin Treasurer Jennifer Tossavainen Secretary Rich Zeisel President Mario Gonzalez President-Elect Carol Zingone Your 2020 MLS Board of Directors Directors Your realMLS (NEFMLS) Staff Chief Executive Officer Nicole Jensen Chief Operating Officer Kimberly Wiggins IT Manager Luke James Data Compliance/IT Admin Victor Melendez Accountant Sarah Yerington Marketing/Communications Lois Scheiber MLS Admin Assistant Piper Curry Senior IT Admin Joe Balla Training/ Tech Specialist Alan Posey Membership Compliance Sonja Harmon Membership Admin Da’Nella Sartor Membership Admin Taylor Carter Training/Tech Specialist Dana Thomas Product Instructor/ Trainer Jeremy Cox Business Manager Wayne Wetherington Office Manager Amy Trujillo 6 We’re Happy You’re Here! You now have many great features of realMLS available to you along with access to all of the applications below, most of which are included with your membership! These programs can be found in your MLS dashboard and under Applications. Tax and property search program integrated into the Flexmls system provides property data for 7 Counties. MMT Auto-populates into Form Simplicity to make transac- tions easier and use MMT Tax for CMA’s and prospecting. With Form Simplicity or Transaction Desk, you have a choice of online transaction management systems for real estate forms, contracts, documents and contacts. The Flexmls database, supported by FBS, provides un- matched search, client-collaboration, reporting, and mobile tools, allowing agents to work anywhere, anytime and on any device. Welcome Showing management tools, market statistics, in-depth reports and analytics available through the ShowingTime suite of products to enhance your productivity. 7 MLS Advantage shares listings throughout the state of Florida with participating members, a member benefit from Florida Realtors®. The single solution that provides you with a client man- ager dashboard that allows your clients to search for homes and allows YOU to gain better insight into their search activity. This product also helps you elevate your social media marketing. RatePlug, a tech program that connects your trusted mortgage originators with your MLS listings. Broker Public Portal, LLC is a collaborative effort owned and operated by real estate brokerages and MLSs to de- liver, with Homesnap, a better home search experience defined by simplicity, integrity and common sense. Homesnap provides the same comprehensive, real-time data directly from the MLS used by real professionals, the people who sell homes, not ads. Services Search new construction homes, community develop- ments and builders with NewHomeSource Pro. 8 RDC PS leverages and shares the innovative technology and search experience of realtor.com® while delivering a best-in-class professional search experience. DataMaster is the premier data import software for appraisers. Thousands of appraisers use DataMaster to move their data quickly and easily making their appraisal businesses more efficient. RETechnology is poised to assist realMLS members with insights on new products, emerging industry trends and breaking news. Services Continued RPR provides comprehensive data, powerful analytics and is a dynamic reports tool for each of NAR’s members. MyCondoPlans is a database for condo floor plans, building plans and site plans in Florida. 9 The Northeast Florida Association of Realtors (NEFAR) is the largest professional/trade association in Northeast Flori- da. Listings in our MLS that are marked for IDX are sent to NEFAR’s website where consumers can search for homes. ListHub provides a controlled platform to enable brokers to deliver accurate, MLS-sourced listings to consumers, and allows agents to use an online marketing program to their advantage. Listings in our MLS marked for IDX are automatically sent to realtor.com which offers a comprehensive list of for-sale properties where consumers can easily perform a home search. homesforsale.com, our MLS public website, allows thousands of buyers to search for homes, explore new com- munities and search for upcoming Open Houses. Florida Living Network Florida Living Network is the public website operated by Florida Realtors®, where consumers can search for homes for sale throughout Florida. Syndication allows Broker listings to be advertised on third-party, non-MLS websites. Listing Syndication ListHub Global provides brokers the opportunity to market their listings internationally and offers tools to promote their global strategy to potential clients. Talk to your broker for more information. Next >